Open Position: System Analyst

We are driven by a mission to make a meaningful impact in the Life Sciences industry. We provide flexible e-Clinical software systems for Clinical Research Organizations (CROs) and pharmaceutical companies worldwide.

Requirement Gathering & Documentation:

• Elicit requirements through interviews, workshops, and mind mapping.

• Create, refactor, and maintain up-to-date system documentation:

• URS (User Requirements Specification): User-level requirements and stories.

• PRD (Product Requirements Document): Development specifications for the team and external stakeholders.

• RN (Release Notes): Descriptions of delivered features or enhancements and customer training materials.

Collaboration & Communication:

• Participate in Agile ceremonies, ensuring clear communication of requirements to the development team.

• Facilitate collaboration between stakeholders, including developers, testers, and customer success managers.

• Support the creation of test scenarios and assist in the delivery and UAT (User Acceptance Testing) of product increments.

Process Improvement & Mentorship:

• Identify opportunities for process improvements and assist in the deployment of new technologies.

• Act as a mentor to junior analysts, sharing knowledge and best practices.

• Support analysis techniques and standards within the analyst workgroup.

Client Engagement:

• Participate in client-facing activities, including consultations and problem-solving interviews.

• Acquire and apply business domain knowledge to enhance product development.

• Assist in developing product roadmaps and support the customer success team in project scoping and backlog prioritization.

Formalizing change requests from customer consultations into user stories, designing workflows, specifying integration logic with third-party systems, creating reports, and designing document templates and permissions.

Requirements

• 3+ years of experience as a Systems or Business Analyst in the Tech industry.

• Advanced (C1) English and Russian level.

• Strong requirement elicitation and stakeholder management skills.

• Excellent communication skills, with the ability to engage both technical and non-technical audiences.

• Proficiency in MS Office, basic SQL, UML, and any diagramming tool (e.g., Lucid chart, Miro, Draw.io).

• Knowledge of APIs, data formats (XML, JSON), and data integration approaches.

• Experience with AI tools (ChatGPT, Copilot, etc.) and the ability to apply them to improve personal efficiency.

• Bonus: Experience in the Clinical Trials domain.

• An inspiring problem domain (Life Sciences) that makes a real-world impact.

• Flexible work schedule with a fully remote setup.

• 11 floating bank holidays and 5 fully paid sick days per year.

• An open-door policy and low level of bureaucracy.

We value results over set working hours. Our flexible start time is between 8:00 and 11:00 (CET), though participation in fixed team and client meetings is essential.

We build our culture on respect, transparency, proactivity, and a positive approach. We care about our team’s mental health and happiness, which is why we maintain an open-door policy and value constructive feedback from all levels. We believe in building long-lasting, trusted relationships with both our clients and our employees.

To apply for this position, please contact: hr_team@flexdatabases.com