Data Hosting with Confidence – Flex SaaS for Clinical Trial Environments

Flex Databases is an EU-based company operating globally and trusted by life sciences organizations for secure, validated SaaS solutions tailored to the strict requirements of regulated clinical research.
Our platform is hosted in ISO/IEC 27001-certified data centers and is never deployed to the public cloud. Instead, we rely on a select group of trusted infrastructure providers.

With Flex, clients always choose where their data is hosted. Server locations: in the EU, US, Australia or other geographies are defined at project kickoff based on your regulatory, contractual, or sponsor-specific requirements.

Every deployment includes:

• One primary production server

• One backup/disaster recovery server

Hosting locations are clearly stated in your contract and maintenance plan – ensuring full visibility into where your clinical trial data is stored at all times.

Our infrastructure providers operate under:

• ISO/IEC 27001 certification

• GxP-aligned quality systems

• Rigorous security and compliance controls

All facilities undergo regular audits to meet the expectations of sponsors, CROs, and regulatory bodies.

While Flex is accessible globally through secure, validated connections, your data always remains in the contractually designated hosting region. This helps ensure compliance with GDPR, HIPAA, and ICH GCP while maintaining the highest standards for data integrity and patient confidentiality.